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Bhavna Sharma

Bhavna Sharma

Certified by HubSpot and Google, I’m a B2B SaaS marketer with 12+ years of experience building scalable marketing engines across content, demand generation, product marketing, and GTM strategy. I’ve helped grow CRM and CX platforms by driving organic growth, improving SQL conversions, and accelerating pipeline across global markets including UAE, KSA, APAC, Africa, and the USA. I believe in human-first messaging, revenue-linked strategy, and building systems that scale.

Posts by Bhavna Sharma

From 100 to 10,000 Concurrent Calls: The Operational Playbook for Scaling Voice AI on Exotel
Blogs

From 100 to 10,000 Concurrent Calls: The Operational Playbook for Scaling Voice AI on Exotel

Bhavna SharmaBhavna Sharma
Inside the Stack: How Exotel Architects Zero-Latency Voice AI Pipelines
Blogs

Inside the Stack: How Exotel Architects Zero-Latency Voice AI Pipelines

Bhavna SharmaBhavna Sharma
Why 50% of India’s Voice AI Runs on One Infrastructure Partner
Blogs

Why 50% of India’s Voice AI Runs on One Infrastructure Partner

Bhavna SharmaBhavna Sharma
Human in the Loop, Not Out of the Loop: The Agent-Monitored AI Contact Center
Blogs

Human in the Loop, Not Out of the Loop: The Agent-Monitored AI Contact Center

Bhavna SharmaBhavna Sharma
The Art of the Handoff: How to Transfer Conversations Between Bots and Humans Without Losing a Beat
Blogs

The Art of the Handoff: How to Transfer Conversations Between Bots and Humans Without Losing a Beat

Bhavna SharmaBhavna Sharma
10 Post-Purchase Problems That Kill Ecommerce CX and How Brands Can Fix Them
Blogs

10 Post-Purchase Problems That Kill Ecommerce CX and How Brands Can Fix Them

Bhavna SharmaBhavna Sharma